Frequently Asked Questions

FAQ

The cost of your domestic or commercial plumbing is based on the job. We provide a fixed price at the beginning of the service and we do not charge any extra no matter how long we stay on the job. We charge per job and not by the hour. We discuss all the pros and cons before any service is commenced to get your full understanding and satisfaction. We only put the best of our ability, workmanship and skills when providing a plumbing service.

Normally a leaking water pipe will cause visual flooding and high water bills. If you have a leak you can sometimes even hear water sounds from inside the walls and roof or under the floor. Another telltale sign is if you have low water pressure. Having your home or business regularly inspected by a plumber can help to identify leaks before they become serious.

Anytime you find a problem with the plumbing in your home or business you should call a plumber. Whether it is to assess the problem or to fix it, a plumber is the only person that can give proper advice on the problem. If it is an emergency, ensure that you clearly state the emergency when talking to the plumber. Any plumbing problem big or small if left unfixed has the potential to turn into an emergency.

If your toilet is clogged you can normally get it back to normal by using a plunger or a bucket of hot water. Make sure to check that there is water in the cistern before trying to flush. If you are unable to get your toilet flushing after using a plunger and hot water or your cistern isn’t filling up with water then we recommend calling your local plumber to come out and take a look.

Other than a leak in the pipes, water pressure can be affected by valve problems, debris buildups, and other blockages. It is recommended to check with your neighbours first to see if their water pressure is low as well. If this is the case then we recommend checking NSW Water for news and updates. If your neighbours aren’t experiencing low water pressure you should get in contact with your local plumber.

If you have an odour coming from your drains chances are it is because of sulphur. To be more specific hydrogen sulphide gas is caused by bacteria in the pipes. Although it is good to note that this isn’t the only reason for smelly drains it is a very common reason. In order to fix the problem, you need to disinfect the pipes.

This can be done by pouring half a cup of bleach down your drain or alternatively, you can use half a cup of baking soda followed by a cup of vinegar. Keep in mind that if you use the latter of the two there will be a mini-chemical reaction that will cause the foam to come back up the pipe, it is advised that you block the drain after pouring the vinegar to help force the foam through the pipe.

After either method, you should then wash warm to hot water down the drain. If this does not work then you should contact your local plumber.

Knocking pipes are usually caused by improperly secured piping, or by air bubbles being compressed within the pipes. Neither of these is a major cause for concern. Having your pipes secured with proper fittings should stop any shaking during use. However, if the problem is due to air bubbles then a visit from your local plumber can help to remove the problem.

Drains can clog due to a number of different reasons the main being debris such as oil, soap, hair and food products building up over time and creating a blockage. There are many different drain cleaners on the market that are a good first step to unblocking a drain yourself. Sometimes drains are beyond the abilities of domestic drain cleaning chemicals though, if this is the case then it’s time to call your local plumber.

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No matter what you need, we will work with you to achieve the right outcome. You can rest assured knowing that our work will be completed on time, on budget and to an exceptional standard.

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RAINMAN Reviews

See Our Customers Reviews

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Simone V
Simone V
2023-01-13
Very punctual from when they were contacted to when they arrived. Job was completed quickly and thoroughly and the the area was cleaner before leaving.
Yi Lung Chen
Yi Lung Chen
2022-12-29
Job done! Easy! Very friendly too!
Ratnavale Vale
Ratnavale Vale
2022-12-15
Tim is very Professional, experience, friendly, on time to job, good communication and overall very good worker. I will recommend him to anyone to do plumbing.
Vinod Vijay Subash
Vinod Vijay Subash
2022-12-02
Best ever plumbing service. Very professional and skilled. Thanks for the wonderful job you have done for us.
Stephen Williams
Stephen Williams
2022-11-18
Very professional, friendly & good value service. Responded within 45mins. Highly recommend Mick & his team. Thankyou.
Jonathan Ngui
Jonathan Ngui
2022-11-09
Wonderful service. Attention to detail. Mick and crew were top notch with reasonable quotes.
Diana Farrera
Diana Farrera
2022-11-07
Good service, great job and very fast. Thank you!
Jhansi Donepudi
Jhansi Donepudi
2022-11-07
Mick is so perfect on time and did a great job. Job has been completed with the best outcome and good result. Happy to recommend to anyone and use Mick again for anything for plumbing issues.
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