Mick arrived on time to execute clearing up my clogged drains and sewer pipes. He clearly explained the process and kept me updated as the work progressed. We had to remove the toilet seat, which was not part of the scope and Mick did it for a nominal fee. Mick cleaned up after the work was complete and on the way out while washing his hands , he noticed the tap at the sink was playing up. On his own accord, he opened the fitting and fixed the problem. His professionalism as a plumber sets the bar for customer service. I would definitely recommend Rainman Plumbing services to family and friends .